Shepell•fgi blog

Thriving under pressure: resiliency at work

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coworkers standing togetherBy Workplace Learning Solutions

Resiliency is often described as your ability to bounce back from adversity and in today’s landscape, that’s a welcome attribute. Recognized as one of the most vital coping skills for surviving the workplace, resiliency enables you to be more flexible and able to bend to change. Someone who is more resilient is better equipped to face life’s challenges head-on, even in times of uncertainty.

Everyone is born with a natural resilience, but often we lose sight of this innate ability amongst all the hustle and bustle of life. The good news is that resiliency can be learned and fostered with training and practice.…
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The ROIs of Employee and Family Assistance Programs: invest in the health and well-being of your people for a better bottom line

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Coworkers having a conversationIn 2011, the average full-time Canadian worker was absent for 9.3 days. While many employees were legitimately unwell, others took days off because they were stressed, depressed, exhausted, had personal errands to run or had a child or an elder care issue to handle. As employees pay the burnout price, employers are paying a hefty financial one. Absences cost the economy approximately $16.6 billion, based on salary cost for the days lost. This figure does not include the cost for replacement workers.

When employees feel overworked, stressed from corporate changes, distracted by personal issues, disengaged due to conflicts, or unfocussed because of physical or mental health concerns, it is simply not good for business.…
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Is coaching the solution?

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Coach engaged in discussion with an employeeOrganizations that want to help employees overcome challenges to develop critical skills often turn to coaching for one-on-one career development assistance. Coaching can be effective for leadership development, conflict resolution, and other critical management skills. However, in order to be successful, a coaching program requires a three-way collaborative alliance between the coach, the employee (or “coachee”) and the organization. First, you and the coach should establish clear objectives and goals for the coaching initiative. Then a separate goal-setting meeting with the coachee should take place in alignment with the initiative’s objectives and goals.

What can your employees expect from coaching?
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Cross-cultural training is essential – five things you need to know

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Cross-cultural training is essential – five things you need to knowCulture impacts everything we do, at work, and at home. While cultural values, beliefs, and norms are invisible, they fundamentally influence our behaviour – in many ways we do not realize!
With the growing diversity and mobility of today’s workforce, cross-cultural challenges and opportunities are present in every work environment; you no longer have to be an international organization to experience what have previously been deemed global challenges.

World Day of Cultural Diversity (May 21) provides us with a perfect opportunity to deepen our understanding of the influence of culture by uncovering five important basics that every business leader should know about cross-cultural competency and learning.…
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Respect in the workplace: Why it’s important and how we can help

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Blonde man facing away from viewer interviewing young womanBy Sue-Ann Maislin, Senior Consultant, Workplace Learning Solutions.

A respectful workplace creates productive and engaged employees. On the other hand, workplaces where employees feel disrespected experience high levels of turnover, conflict, grievances, and low levels of engagement, attendance and productivity.

The Human Resources Director for one of our clients approached us seeking a solution to the following:

An employee alleged that two colleagues (one of them her supervisor) often made demeaning comments and joked about her appearance, ethnicity and gender.   She asked them to stop but was ignored. One morning, she found an offensive cartoon affixed to her locker; her coworkers and supervisors stood nearby laughing.…
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Workplace Mental Health Leadership certificate program

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The first university-certified workplace mental health training program aligned with the National Standard for Psychological Health and Safety in the Workplace.

Companies are paying increasing attention to mental health in the workplace because of its link to productivity, employee engagement, and overall business performance. People leaders play a pivotal role in fostering mental health in the workplace and can influence employee psychological health and well-being in a positive manner. In fact, employees who describe their relationships with their leaders as positive and supportive experience:

A recent survey, commissioned by the Great-West Life Centre for Mental Health in the Workplace, reports that 85% of frontline leaders recognize they have a responsibility to intervene when an employee experiences a mental health issue, but only 76% of those surveyed believed they have the practical skills and confidence to respond effectively to employee mental health issues.…
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Job loss – a life-altering event

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Job loss – a life-altering eventLosing a job can have a devastating effect on psychological health and well-being and those affected can experience feelings of anger, anxiety and loss of self-confidence. These are normal reactions to a potentially devastating situation. Losing one’s job is identified as one of the most stressful life events anyone can experience.

If your company is experiencing restructuring or downsizing, we have a Job Loss and Transition Health & Wellness Resource Package to help your employees get back on their feet.

With our Job Loss and Transition Health & Wellness Resource Package, we can help your employees prepare for this imminent loss.


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Protecting employee mental health during an economic crisis

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economic crisis in EuropeWhile the financial crisis in Europe continues to put enormous strain on the community, burnout rates among workers are escalating. As a result, health and well-being are suffering – some 40% of European workers have missed work due to sickness – as workers try to adapt to disruptive working conditions, atypical working hours, restructuring and job insecurity.

A recent report out of Germany shows that burnout rates continue to climb and are highest amongst those DAX Stock Index companies undergoing restructuring. From 2004 to 2010, the number of burnout related disability days increased by nine fold from about 8 to more than 72 per 1000 employees.…
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Building resilience before disaster strikes

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Building resilience before disaster strikesWe can all learn from a country like Japan who is still dealing with the aftermath of the Great East Japan Earthquake and resulting tsunami of 2011 – a natural disaster that took the lives of 15,883 and shifted the earth on its axis by 10 cm to 25 cm, moving the main island of Japan eight feet to the east. This situation could have been much worse had they not been prepared and resilient in the face of the “toughest and most difficult crisis for Japan” since the end of the World War II.…
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Transgenderism in the workplace

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For transgendered employees, one of the most difficult decisions to make is transitioning in the workplace. When we speak of transgenderism, we are talking about a person whose gender identity or expression differs from conventional expectations of masculinity or femininity.

The number of trans employees is not large and is a topic that is rarely covered in the employee handbook. Often the transgender is left on their own to educate their colleagues and this can sometimes lead to dire consequences.

“I had more anxiety about transitioning at work than I did about any other area of my life because I had worked there for five years before transitioning, and people knew me as ‘she.’ Coming out at work for me meant transitioning pretty publicly, because all of the faculty and staff would know, and also all of the students.


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